METHOD OF PAYMENT:    

      We accept payments from Visa and Mastercard using Paypal

  " The Leader in Secure Online Payments "

PRICING :

All our prices are in Canadian Currency

All Ontario residents will be charged 13% HST

We reserve the right to correct any pricing errors without notice.

SHIPPING :

    We ship all across Canada and the Continental United States

At this time we are shipping through Canada Post Parcel Services           

 We ship Monday through Friday

All items are available for same day or next business day shipping after payment is received through paypal

Local customers are more than welcome to purchase their order and we will gladly get your order ready for pickup 

Shipping charges are seperate and will be caculated after the purchase order is received.

We charge only exact shipping charges, no handling fees and will email a seperate paypal invoice for shipping once a accurate shipping cost has been caculated.Shipping will occur once payment for item and shipping has be received.We ship through Canada Post and offer the full range of delivery options Canada Post has available.

 RETURNS:

 At Rustic Northern Retreat our customer satisfaction comes first .

If you for any reason are not satisfied with a item you have purchased we will gladly refund you for that item but we have to be notified about the returned item within 24 hours after you receive your order.

 The refund will be processed  after we receive the item back in its original packaging

  It is the customers responsibility to return the item in its original packaging back to us .   

We are sorry but we cannot refund shipping charges  

We will do everything in our power to ensure that your order is packaged properly for shipping

If you receive your package damaged do to shipping there will be insurance on your package compliments of Rustic Northern Retreat so please notify us within 24 hours of receiving your order

   If you have any questions regarding our policies  ~ Please contact us