METHOD OF PAYMENT:    

      We accept payments from Visa and Mastercard using Paypal

  " The Leader in Secure Online Payments "

PRICING :

All our prices are in Canadian Currency

All Ontario residents will be charged 13% HST

We reserve the right to correct any pricing errors without notice.

SHIPPING :

    We ship all across Canada and the Continental United States

At this time we are shipping through Canada Post Parcel Services        

The shipping calculators are fast and easy but they do sometimes over charge for shipping   

 Please email us with the item you are interested in and we will gladly get you a accurate shipping rate.         

We check emails frequently ~ daily ~ 7 days a week             

We will responed to you with a shipping rate the same day.

  If you choose to purchase the item with the shipping rate that was quoted , we will then invoice you through paypal

 All shipping rates are based on destination ,weight and dimensions .

Rustic Northern Retreat will get a accurate and the most economical shipping rates for our customers 

We ship Monday through Friday

All items are available for same day or next business day shipping after payment is received through paypal

Local customers are more than welcome to phone us their order and we will gladly get your order ready for pickup 

  Rustic Northern Retreat will purchase insurance for your order as a   Thank you to our customers

 RETURNS:

 At Rustic Northern Retreat your satisfaction comes first .

If you for any reason are not satisfied with a item you have purchased we will gladly refund you for that item but we have to be notified about the returned item within 24 hours after you receive your order.

 The refund will be processed  after we receive the item back in its original packaging

  It is the customers responsibility to return the item in its original packaging back to us .   

We are sorry but we cannot refund shipping charges  

We will do everything in our power to ensure that your order is packaged properly for shipping

If you receive your package damaged do to shipping there will be insurance on your package compliments of Rustic Northern Retreat so please notify us within 24 hours of receiving your order

   If you have any questions regarding our policies  ~ Please contact us